Kings Casino Responsible Gaming

We are committed to providing a safe and enjoyable environment for everyone who plays with us. At Kings Casino, we believe that gambling should always remain a form of entertainment, and we take our responsibility seriously when it comes to protecting our players from the risks associated with problem gambling. This page explains the tools, policies and support systems we have put in place to help you stay in control while enjoying our games.

Our Commitment to Safer Gambling

We hold a licence from the UK Gambling Commission (account number 39335) and are also licensed by the Malta Gaming Authority (MGA/B2C/231/2012). Both regulators require us to operate to the highest standards of player protection, and we go beyond the minimum requirements to ensure that Kings Casino remains a responsible operator. Our team works continuously to identify signs of harmful gambling behaviour and to provide meaningful support to anyone who needs it.

We recognise that for the vast majority of our players, betting and gaming are simply a way to relax and have fun. However, we also understand that for a small number of individuals, gambling can become a problem. That is why we have built a comprehensive Responsible Gaming framework into every aspect of our platform, from the Kings login process to the Kings casino app.

Age Verification

We only accept players who are 18 years of age or older. Before you can complete Kings register procedures and access our services, we require verification of your identity and age. We take this obligation extremely seriously, and any account found to belong to a minor will be closed immediately, with any funds returned in accordance with our terms.

Tools to Help You Stay in Control

We provide a range of practical tools designed to help you manage your time and spending. These tools are available at any time once you have completed your Kings Casino login, and our support team can guide you through setting them up.

  • We offer deposit limits, allowing you to set daily, weekly or monthly caps on how much you add to your account
  • We provide loss limits so you can control the maximum amount you are willing to lose over a set period
  • We allow you to set wagering limits to manage how much you stake on Kings slots and other games
  • We offer session time reminders that alert you when you have been playing for a set period
  • We provide a reality check feature to help you keep track of time spent on our platform, including within the Kings casino app
  • We enforce maximum slot stake limits of GBP 5 per spin for players aged 25 and over, and GBP 2 per spin for players aged 18 to 24, as an additional safeguard for younger players

We encourage every player to review these settings regularly. Our support team is available around the clock and can be reached through Live Chat, email, or our Contact Form if you wish to adjust any of these limits or need advice on which option is right for you.

Self-Exclusion and Time-Out Options

We understand that sometimes a short break is all that is needed. We offer a Time-Out feature that allows you to suspend your account for a defined period, during which you will not be able to log in or receive marketing communications from us. For those who need a longer-term solution, we provide Self-Exclusion, which can be set for six months, one year, or longer.

When you choose self-exclusion with us, we will close your account, remove you from all promotional mailing lists, and prevent you from opening a new account with Kings Casino for the duration of your exclusion period. We also participate in GAMSTOP, the UK's national self-exclusion scheme, which allows you to exclude yourself from all UK-licensed gambling websites, not just ours, with a single registration.

Recognising the Signs of Problem Gambling

We want our players to be aware of the warning signs that gambling may be becoming a problem. We ask you to consider whether any of the following apply to you or someone you know:

  • You find yourself spending more money or time gambling than you originally intended
  • You have tried to cut back on your gambling activity but have found it difficult to do so
  • You feel anxious, irritable or distressed when you are not able to play
  • You are gambling to escape from problems or to relieve feelings of stress
  • You have borrowed money or sold possessions to fund your gambling
  • Your gambling is affecting your relationships, work, or studies

If you recognise any of these signs in yourself, we strongly encourage you to make use of the tools we provide, and to reach out to one of the specialist support organisations listed below.

Support Organisations We Recommend

We work alongside independent organisations that specialise in supporting people affected by problem gambling. We recommend the following resources to anyone who feels they may need assistance:

  • GamCare - offering free information, support and counselling for anyone affected by problem gambling
  • BeGambleAware - providing advice and signposting to treatment services across the UK
  • Gamblers Anonymous - a peer support fellowship for individuals recovering from gambling addiction
  • GAMSTOP - the national self-exclusion scheme for UK-licensed gambling websites

We also provide links to these organisations directly within our Help Centre, and our customer support team can provide further information whenever you need it.

Protecting Vulnerable Players

We take extra care to protect vulnerable individuals, including those who may be at greater risk due to age, financial circumstances, or personal difficulties. Our responsible gaming team monitors account activity for patterns that may indicate risk, and we may proactively reach out to a player if we notice signs of concern. Where necessary, we may apply restrictions to an account, including limiting deposits, restricting access to a Kings bonus or Kings free spins offer, or applying a temporary suspension, in order to protect the player's wellbeing.

Marketing and Bonus Communications

We are mindful of how we communicate our promotions, including any Kings promo code, Kings bonus code, or Kings no deposit bonus offer. For full details on current offers, you can review our Kings Casino bonus terms at any time. If you have set limits on your account or requested a period of self-exclusion, we will ensure you no longer receive marketing material relating to our Kings casino bonus offers, Kings casino no deposit bonus promotions, or other incentives during that time. You can also opt out of marketing communications at any time through your account settings or by contacting our support team.

Deposit and Withdrawal Transparency

We believe that transparency around your finances is an important part of responsible gambling. Our minimum deposit is GBP 20 for casino deposits, or GBP 10 through most payment methods, and our minimum withdrawal is GBP 5. We display any applicable processing fees clearly before you confirm a Kings withdrawal, and we encourage you to review your deposit and Kings deposit history regularly through your account to keep track of your spending. If you notice patterns of spending that concern you, we urge you to make use of our deposit limit tools without delay.

Our Ongoing Commitment

We continuously review and update our Responsible Gaming policies to reflect best practice and regulatory guidance from the UK Gambling Commission and the Malta Gaming Authority. Our aim is to ensure that Kings Casino remains a place where players can enjoy our extensive range of games, from Kings live casino tables to our slot library, with confidence that their wellbeing is our priority. If you have any questions about our Responsible Gaming measures, or if you would like assistance setting up any of the tools described on this page, please contact our support team, available 24/7 via Live Chat, email, or our Help Centre.